Job Description

Job Description

Western Mutual has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) with A.M. Best.

We have an immediate opening for a Property Claims Adjuster to work out of our San Antonio office. From the desk this individual will investigate and settle homeowner property claims of all types. This position requires a strong ability to resolve customer issues promptly and efficiently, while maintaining a positive and professional demeanor.

Skills, abilities and responsibilities include but are not limited to:

• Reviews, negotiates and settles property damage claims including but not limited to; interior water damage; exterior wind or hail claims for roofing, siding, and fencing.
• Generates professional correspondence to communicate claim decisions to all relevant parties such as insureds, public adjusters, and attorneys.
• Maintains up to date claim diaries.
• Ensures compliance with all company procedures, and department of insurance directives and regulations.
• Possesses excellent negotiation skills characterized by a willingness to speak directly to all relevant parties, by phone, to settle differences and explain decisions.
• Handles light office administrative duties.

Position Requirements:

• 3-5 years of property claim handling experience with exposure to handling homeowners claims under catastrophic conditions.
• TX Property and Casualty license or TX All Lines license.
• Experience with Xactimate.
• Bilingual - English/Spanish highly preferred.
• A Bachelor’s degree is preferred.
• Field Adjusting experience is a plus.

We offer a competitive salary and a full benefits package including a 401k Plan, Profit Sharing Plan and Bonus Plan.

Please submit your resume and salary requirement for consideration.

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